Top 10 Consumer Rights Judgments – Jan 2026 | LegalWiki

Key Supreme Court and High Court Rulings in Banking & Insurance Law

In January 2026, the Supreme Court and various High Courts across India delivered important judgments shaping the landscape of Consumer Rights.

Delhi Consumer Court Awards Compensation for Deficient Air Travel Services

The Delhi District Consumer Commission held that Air India was guilty of deficiency in service for failing to provide basic facilities on an international flight. Read more.

Counsel Cannot Settle Cases in Lok Adalat Without Written Authority: Gauhati High Court

The Gauhati High Court has held that a settlement recorded in a Lok Adalat must be arrived at with the free consent of the parties, and that counsel cannot enter into a compromise without written authorisation. Read more.

Belagavi Consumer Commission Holds redBus, Bus Operator Liable After Breakdown Mid-Journey

The Belagavi District Consumer Disputes Redressal Commission held that redBus and Pauls Travels were jointly liable for deficiency in service after the bus booked by the complainants broke down mid-journey and no alternate transport was provided. Read more.

CCPA Fines Flipkart, Meta ₹10 Lakh Each Over Undisclosed Walkie-Talkie Listings

The Central Consumer Protection Authority imposed penalties of ₹10 lakh each on Flipkart and Meta Platforms for hosting walkie-talkie listings that lacked mandatory disclosures on licensing and regulatory compliance. Read more.

Kerala High Court Grants Relief to Actor Mohanlal in Manappuram Finance Case

The Kerala High Court quashed consumer proceedings against actor Mohanlal arising from allegations that Manappuram Finance charged higher interest rates than those advertised in campaigns featuring him as brand ambassador. Read more.

Kerala High Court Absolves Actor Mohanlal in Manappuram Finance False Advertisement Case

The Kerala High Court quashed criminal proceedings against actor Mohanlal in a case alleging false advertisement by Manappuram Finance Ltd. Read more.

Breach of Guest Privacy: Consumer Commission Orders Leela Palace Udaipur to Pay ₹10 Lakh Compensation

The Chennai North District Consumer Disputes Redressal Commission has held Leela Palace, Udaipur, liable for breach of guest privacy, terming it a clear deficiency in hospitality services. Read more.

NCDRC Holds Ludhiana Hospital and Doctors Accountable for Surgery Without Confirmed Diagnosis

The National Consumer Disputes Redressal Commission has upheld a 2018 order of the Punjab State Consumer Commission holding Ludhiana Hospital, its surgeons, and pathologists from Dayanand Medical College liable for medical negligence. Read more.

Delhi High Court Temporarily Injuncts Sale of Copycat “Little Hearts” Biscuits, Grants Relief to Britannia

The Delhi High Court granted an ad-interim injunction in favour of Britannia Industries Limited, restraining Shri Swastik Organics and its associates from manufacturing, selling, or marketing biscuits under the name “Little Hearts” or using an identical heart-shaped design. Read more.

CCPA Fines China Gate ₹50,000 For Forced Service Charge & Orders Software Changes

The Central Consumer Protection Authority (CCPA) has imposed a ₹50,000 penalty on China Gate Restaurant Private Limited and directed the removal of the default service charge from bills issued at its Bora Bora outlet. Read more.

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